Policies
Payment Policy
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All customers must have a credit card, or bank account on file. Payments will be taken out automatically on the first of each month, or the last business day before.
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There is a $25 late fee applied to all payments not made by the 8th of each month.
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There is a $25 fee for any charge that does not go through.
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You are responsible for collection of any delinquent payments including, but not limited to collection/attorney fees/court costs.
Make Up Class Policy
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All make-up classes must be done while the child is still enrolled in classes. Once the child drops from class, all make-up will expire.
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Make-up classes must be scheduled in advance through your Parent Portal, or through the office. Members can make up classes anytime while enrolled. Those enrolled on a monthly basis have 2 weeks to complete make up classes before they expire. Make up classes cannot be used after a child drops from class.
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In the event the gym has to close due to inclement weather, or other unforeseen circumstances, we will offer make-up classes to those it impacts.
Drop Policy
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To drop a class you must email office@monadnockgymnastics.com, to let us know that your child is dropping. We ask that you also include why he/ she may be dropping. We always appreciate feedback. You cannot officially drop a class without sending this email.
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Dropping a class must be done by the 15th of the month in order to not be billed for the following month.
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Once your child drops from class, they will not be able to attend make-up classes for past missed classes.